POLICY Privacy Policy

This is an English translation provided for your convenience. In the event of any discrepancy, the Japanese version shall prevail.

  • Basic Policy on the Protection of Personal Information

    PRIMALL COSMETICS CO., LTD. (“the Company”) receives and holds customers’ personal information in the course of providing its various services. The Company strives to protect personal information and to provide customers with greater trust and peace of mind. The Company complies with laws and regulations concerning personal information and ensures the appropriate handling of such information.

    Acquisition of Personal Information

    The Company acquires personal information by proper means, without deception or other wrongful methods. The Company may collect personal information within the necessary scope in cases such as the following:

    1. (1) Consultations and inquiries
    2. (2) Reservations

    Use of Personal Information

    The Company uses personal information within the scope necessary to achieve the following purposes of use.

    If the Company uses personal information for any purpose not set out below, it will do so only after obtaining the prior consent of the individual.

    1. (1) To respond to and contact customers regarding consultations and inquiries
    2. (2) To contact customers to confirm reservations
    3. (3) To compile statistical information that does not identify individuals

    Safe Management of Personal Information

    The Company takes necessary and appropriate measures to manage personal information safely, including preventing the leakage, loss, or damage of the personal information it handles.

    Outsourcing of Personal Information

    When the Company outsources all or part of the handling of personal information to a third party, it conducts a rigorous review of that third party and exercises necessary and appropriate supervision to ensure the safe management of the entrusted personal information.

    Provision of Personal Information to Third Parties

    Except where provided by laws and regulations such as the Act on the Protection of Personal Information, the Company does not provide personal information to third parties without first obtaining the consent of the individual.

    Disclosure, Correction, and Related Requests

    If an individual requests disclosure of his or her own personal information, the Company will promptly disclose it.

    If the Company is unable to confirm that the requester is the individual concerned, it will not comply with the request.

    If there is an error in the personal information and the individual requests correction, addition, or deletion, the Company will investigate and promptly respond to such requests.

    If the Company is unable to confirm that the requester is the individual concerned, it will not comply with such requests.

    For the above requests or any inquiries regarding the Company’s handling of personal information, please contact us at the following:

    Name PRIMALL COSMETICS CO., LTD.
    Address 3-2-9 Torikaishimo, Settsu, Osaka 566-0071, Japan
    Phone +81-72-653-4215

  • About Cookies

    On some pages, the Company uses a technology called cookies in order to provide convenient features and to collect statistical information about browsing activity, with the aim of making the website easier to use.

    Information stored in cookies may be used, at the customer’s request, to assist with data entry; however, the Company does not use cookies in association with personal information for any purpose other than those described above.

    Information stored in cookies alone cannot identify an individual customer.

    By changing your browser settings, you can refuse to accept cookies or display a warning when they are received. Please note, however, that if you refuse cookies, some services on the Company’s website may become unavailable.

  • Other Notes

    Third-party sites and services linked from content operated by the Company or from advertisements have their own privacy protection rules and data-collection terms, independent of the Company.

    This website assumes no obligation or responsibility for those terms or activities.

  • Continuous Improvement of Personal Information Management

    The Company reviews its methods for managing personal information and implements continuous improvements.

  • Changes to This Policy

    The contents of this policy may be changed.

    Unless otherwise specified by the Company, the revised policy takes effect from the time it is posted on this website.